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Getting ready for Zoom: Training sessions and resources

As previously announced, Zoom will be rolled out as a replacement for ReadyTalk in early March. This article provides additional information about this transition, including a list of upcoming training sessions.

What is Zoom?
Zoom is an audio/video/web sharing conferencing tool that provides an improved user experience.

What the change to Zoom means for you
The change to Zoom affects all staff who regularly create or host audio, web (screen sharing) or video conferencing meetings. If you currently create or host ReadyTalk meetings, you will need to switch to a Zoom account prior to the ReadyTalk decommissioning on June 9, 2017. We encourage an early switch to Zoom to give you time to become familiar with Zoom before the removal of ReadyTalk.

NOTE: You will not need a Zoom account to participate in someone else’s Zoom meeting. You only need a Zoom account to create or host Zoom meetings of your own.

If you would like to create and begin using your Zoom account prior to the March launch, it is available now for early self-service activation at  We recommend checking out the “Quick Start Guide” or the “Zoom Support Center” link on this site to assist you in getting started and to optimize your use of Zoom conferencing.

What to do if you are already using Zoom
Please continue to use Zoom for your conference calls. You can attend Zoom training, read the Quick Start Guide and/or access Zoom live webinars, video instruction, or guides.

Zoom training
Training videos, live webinars and guides are always available on the Zoom Support Center website. We’ve also begun holding onsite training sessions, divided into Basic and Advanced (intended for Executive Admins and other intensive users). All sessions listed below take place in Franklin Lobby 1:


Tuesday, Feb. 28 from 9 to 10 a.m.
Thursday, March 2 from 10:30 to 11:30 a.m.
Thursday, March 9 from 9 to 10 a.m.


Tuesday, Feb. 21 from 9 to 10 a.m.

Additional sessions will be scheduled if needed. 

How to prepare for the ReadyTalk decommission
As of June 9, 2017, Ready Talk will no longer be available for use at UCOP. No new ReadyTalk accounts will be issued after March 7, 2017. Here’s how to prepare for this change:

  • Update any preexisting ReadyTalk meeting invitations and notices to reflect your Zoom meeting info instead. Update any signature lines or other references to ReadyTalk that you may have.
  • Download any meeting recordings you have stored on your ReadyTalk Conference Center webpage to your computer or SharePoint. After June 9, 2017, these recordings will no longer be accessible from ReadyTalk.

IT Client Services supports Zoom for UCOP locations and will provide additional communication before the launch. If you have questions in the meantime, please contact Randy Kemish at or 510-587-6300.


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