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Classes and Workshops

  • Pre-registration is required for all classes. 
  • All classes listed below take place in downtown Oakland.
  • Log into UC Learning Center (UCLC) to pre-register and see full class description and location. (See instructions at bottom of this page.)
  • For general information about learning and development opportunities at UCOP, visit the Local Human Resources webpage.

MAY 2017

Critical Thinking

Date: Thursday, May 18
Time: 8:30 a.m. to 12:30 p.m.

Throughout history, inquisitive people have been concerned with the art and science of astute thinking. In the 21st century, the ability to engage in reflective thought has been viewed as a fundamental characteristic of an independent person and as a skill for an increasingly wide range of jobs. As a result, the topic of Critical Thinking is one more way to gain a competitive advantage in career and organization development. Participants will benefit by learning how to:

  • Analyze and evaluate various kinds of documents
  • Evaluate the reasoning in an argument and determine its validity
  • Make complex decisions with more efficiency and effectiveness
  • Take a multi-perspective view of an issue for better decisions

Working with Difficult People

Date: Thursday, May 18
Time: 1 to 5 p.m.

Success in dealing with difficult people begins with understanding how we behave, as well as, how we impact others. Planning for, and approaching challenging people with effective communication tools and techniques, leads to more positive outcomes. In this half-day workshop, you will:

  • Recognize how your own attitudes and actions impact others
  • Find new and effective techniques for dealing with difficult people
  • Learn successful techniques for managing and dealing with anger
  • Develop coping strategies for addressing difficult people and difficult situations

Project Management, Part 3: Scheduling and Tracking

Date: Thursday, May 25
Time: 8:30 a.m. to 12:30 p.m.

Part of a 3-class series. In this course, students learn how to convert a project plan and estimates into a project schedule, and to track and communicate project status. At the conclusion of this half-day course, students will be able to:

  • Create a project schedule
  • Perform what if analysis to optimize the project schedule
  • Understand the role of project management software in managing the schedule
  • Conduct effective project progress reviews
  • Track the health of the project using “Vital signs”
  • Continuously monitor and update risks to the project.

JUNE 2017

Cascade Fundamentals

Date: Tuesday, June 6
Time: 9 a.m. to 12 p.m.

This course is designed to teach UCOP Content Editors / Content Managers how to maintain their department websites.

SharePoint Site Administration

Date: Wednesday, June 14
Time: 9 a.m. to 12 p.m.

SharePoint is a powerful tool that provides collaboration team sites for workgroups to share documents, calendars, project information to name a few. For SharePoint to be effective, the day-to-day team site administration needs to be in the hands of the teams rather than a central authority. Therefore individuals in the business units need the knowledge to administer team sites. This workshop focuses on the primary skills necessary for site administration such as permissions, site and list creation, page editing and navigation.

Get to the Point! Effective Business Writing

Date: Wednesday, June 14
Time: 8:30 a.m. to 4:30 p.m.

Being able to articulate one’s point quickly, clearly, concisely and powerfully is a critical skill in effective writing.  This one day workshop provides practical tips and tools that can immediately be used to improve  written communications. Participants are encouraged to bring a sample of their writing for individual feedback. We recommend that participants have already completed the Write Right! Business Writing Basics course.




To register for any of these classes, go to the UC Learning Center:

  • Log in using your UCOP login and password
  • Using the Search box on the left, type in the name of the class you want
  • Click the session you want, then click on the Register box and Submit

If you enroll in a class and are unable to attend, please be sure to cancel your registration so that your slot can be made available to others interested in the class. Cancel through the UC Learning Center 48 hours before the scheduled class time, or contact John Blake in Learning & Development at 510-587-6258 or