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DTSTART;TZID=America/Los_Angeles:20170518T130000
DTEND;TZID=America/Los_Angeles:20170518T170000
DTSTAMP:20260402T004257
CREATED:20170324T222033Z
LAST-MODIFIED:20170324T222057Z
UID:58853-1495112400-1495126800@link.ucop.edu
SUMMARY:Working with Difficult People
DESCRIPTION:Pre-registration is required for all classes.\nClasses take place in downtown Oakland.\nLog into UC Learning Center (UCLC) to pre-register and see full class description and location.\n\nSuccess in dealing with difficult people begins with understanding how we behave\, as well as\, how we impact others. Planning for\, and approaching challenging people with effective communication tools and techniques\, leads to more positive outcomes. In this half-day workshop\, you will: \n\nRecognize how your own attitudes and actions impact others\nFind new and effective techniques for dealing with difficult people\nLearn successful techniques for managing and dealing with anger\nDevelop coping strategies for addressing difficult people and difficult situations\n\n 
URL:https://link.ucop.edu/event/58853/
CATEGORIES:Learning & Development
ORGANIZER;CN="Learning &amp%3B Development":MAILTO:ucopld@ucop.edu
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