BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Link: UCOP's e-newsletter - ECPv6.15.19//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://link.ucop.edu
X-WR-CALDESC:Events for Link: UCOP's e-newsletter
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
DTSTART:19701029T020000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:19700402T020000
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20240310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20241103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251218T111000
DTEND;TZID=America/Los_Angeles:20251218T120000
DTSTAMP:20260409T174815
CREATED:20251210T160155Z
LAST-MODIFIED:20251210T160155Z
UID:108377-1766056200-1766059200@link.ucop.edu
SUMMARY:Get to the Root Causes\, Not Just the Symptoms: Using the 5 Whys Effectively
DESCRIPTION:When problems keep resurfacing\, it’s often because teams are treating symptoms instead of uncovering what’s truly driving the issue. The 5 Whys method is a straightforward\, high-impact technique that helps you dig deeper\, challenge assumptions\, and reveal the underlying cause behind recurring problems. \nIn this session\, you’ll learn how to: \n\nUse the 5 Whys method to peel back layers of a problem with clarity\nGuide a conversation that moves past assumptions and stays focused\nRecognize and avoid common traps that lead to shallow analysis\nTurn root-cause findings into targeted\, meaningful countermeasures\n\nIdeal for anyone looking to sharpen their problem-solving skills and prevent issues from repeating in their workflows. \nJoin the Operational Excellence Community of Practice email list!
URL:https://link.ucop.edu/event/get-to-the-root-causes-not-just-the-symptoms-using-the-5-whys-effectively/
LOCATION:https://UCOP.zoom.us/my/operational.excellence
END:VEVENT
END:VCALENDAR