FAQs: Oakland Digital Signage
The “digital signage system” (DSS) display screens located in the Oakland Franklin and Broadway buildings are intended to highlight important and interesting information for Oakland staff and guests, and provide some color and visual interest to our workspaces. Here are answers to frequently asked questions about the system.
Who manages the content on the screens? Conference room content is managed by the Event Services Group; all other content is managed by Internal Communications.
If I see a problem with the content or functionality of one of the displays, whom should I contact?
- Conference room content: firstname.lastname@example.org
- General content: email@example.com
- Equipment issues/damage: firstname.lastname@example.org
Can I request specialized content for my team/on my floor? No. Due to staffing limitations, as well as the need to comply with UCOP’s editorial and brand standards, content will be consistent throughout the system.
Are the displays be on 24/7? The displays will be on from 7 a.m. – 7 p.m., Monday through Friday. They are off at other times to conserve energy.
How often will displayed content change? Three playlists, each with unique content, will run each weekday, from 7 – 11 a.m., 11 a.m. – 3 p.m. and 3 – 7 p.m. There will be new playlists every Monday.
I saw a slide that interested me, but I wasn’t able to note all the information before it changed. How can I find past slide information? All content is played on a 60-second loop, so if you wait one minute, the slides will repeat. For event details, you can check out the Link website and calendar. You can also contact email@example.com for further assistance.
I would like to promote an event, program or initiative that my department is managing. Is it possible to request a digital slide for it? Requests for slides promoting events or opportunities relevant to all UCOP staff may be directed to the Link editorial team for consideration, following the article and calendar event guidelines and in compliance with the UCOP Principles of Community. All requests that meet the guidelines will be considered; however, due to space limitations, we cannot guarantee your event will be promoted on the digital displays.
If I want to submit a slide request for consideration, how far in advance do I need to submit it? The digital slides and playlists take time to create and are planned weeks in advance. As a general rule, please submit your request and relevant information at least three weeks ahead of time.
If I would like to request a Link article, digital slide and Link calendar event, do I need to send these requests separately? No — one request is sufficient.
I requested a slide but it was not published. Why not? There are several reasons a request may not be accommodated, such as not meeting the criteria for our editorial and/or visual standards or due to the limited number of slides we can produce in a given timeframe.
Can I request for my slide to run at a particular time of day? No; unfortunately at this time we are not able to accommodate specific time requests.
How can I request a slide for a cultural holiday or recognition? Please contact firstname.lastname@example.org with the title, dates(s) and a brief description. Please review the current list of holidays and cultural recognitions that we plan to create slides for before making your request.
How can I request a slide for my staff organization/ERG? All UCOP-recognized staff organizations and ERGs are encouraged to work with our editorial team to create a slide. Email email@example.com for assistance.
Will these digital displays broadcast emergency messages? No, these screens will not be used for emergency information. Please refer to traditional media and listen for building announcements during emergency situations.
Will the displays provide information about weather and transportation or local news? No.
Who can I contact if I have additional questions? Please email firstname.lastname@example.org.