Classes and Workshops

Note: All listings on this page reflect Pacific Time. Unless noted otherwise, classes are held virtually via Zoom.

Class Spotlight

UCOP Safety:Basic Awareness and Active Attacker (multiple session available): Join Melissa Collins, Program Manager for Security, Risk and Resilience, to learn basic safety tips and strategies to respond if exposed to active attacker situations.

Reflective Listening | Tuesday, August 20: Reflective Listening is one of the keys to better communication and ultimately, better performance in the workplace. This course will teach you some of the fundamentals of Reflective Listening so that you can start practicing today.

STEP Deadlines & Resources

STEP learning resources | Watch the short STEP overview video

Reminders for the 2024/2025 Performance Year (April 1, 2024, through March 31, 2025)
– Define Criteria: Complete by May 31, 2024
– Check In #1 : Complete by August 31, 2024

Questions? Contact step@ucop.edu
Having Technical Issues with STEP? Review this FAQ

Upcoming Classes and Workshops

Featured

LinkedIn Learning for Managers

Online : Wednesday, July 31, 11am - 12pm

Learn how to use LinkedIn Learning with your team as a professional learning tool. As a UCOP Manager or Supervisor, LinkedIn Learning has tools and features to make assigning and tracking team learning easy!

GROWing your Check In Conversations for Managers

Online : Thursday, August 1, 10:00am - 12:00pm

GROW is a popular coaching framework used around the world for problem solving, goal setting and performance improvement. This interactive session provides managers the opportunity to discuss and practice using the GROW framework as a strategy and tool to support engaging STEP checkpoint conversations. GROW is a simple meeting structure that supports a growth and development stance in employee-manager coaching and feedback conversations.

The framework breaks down the conversation into 4 parts: Goal, Reality, Options, & Will:

1. Determine Goal
2. Discuss Current Reality
3. Discuss Options
4. Determine the Will

Note: The ecourse “GROWing your Checkpoint Conversations must be taken prior to this class

Additional Sessions:

Friday, August 9 | 10am-12pm
Wednesday, September 4 | 10am-12pm

The Science of Managing Stress

Online: Friday, August 2, 9:00 - 10:00am

Job stress can be all-consuming — but it doesn’t have to be. Find ways to identify your triggers, keep perspective, learn helpful strategies, and know when to seek help.

UCOP Safety: Basic Awareness

Online : Tuesday, August 6, 11:00am - 12:00pm

Melissa Collins, Program Manager for Security, Risk and Resilience, will facilitate this live virtual class that will provide basic safety tips to help employees feel informed, alert, and safe as they travel to and from the workplace. Extra time will be allotted for questions and feedback. Melissa joined UCOP after serving 20 years with the UC San Diego Police Department, retiring as a lieutenant, and is a safety expert.

Additional Sessions:

September 11: 2-3pm
October 10: 9-10am
November 5: 2-3pm
December 3: 11am-12pm

Box Advanced

Online: Wednesday, August 7, 11:00am - 12:00pm

Want to know how to securely store sensitive data in Box? Interested in how to get data into Box via email or URL? Sign up for this advanced Box class and we will cover a wide range of topics including setting up alerts to monitor folders and using Box groups to manage department collaborations.

Information Session: Leadership Fundamentals for Aspiring Leaders

Online : Thursday, August 8, 11:30am - 12:00pm

If you have never been a manager or supervisor, but are interested in learning key aspects of leadership, time management, and wellness, UCOP Leadership Fundamentals for Aspiring Leaders program (LFP) might be just what you’re looking for! Created and facilitated by long time and highly rated UCOP vendor Pierre Khawand this cohort-based learning opportunity is designed to help participants develop and practice leadership, behavioral and wellness skills that are crucial in today’s information overload and fast-paced work environment. Join us at an information session to learn more.

Additional sessions:

Tuesday, August 13 | 2-2:30pm

Project Management for Non-Project Managers

Online : Wednesday, August 14, 9:00am - 12:00pm

This workshop is designed for business professionals who want to enhance their project management skills and better manage projects of all kinds. While traditional project management concepts are covered, this session is focused on bringing innovative insights and practical techniques to revolutionize managing projects of all sizes.

Excel Intro to Data Analysis

Online : Thursday, August 15, 9:00am - 12:00pm

Making sense of your data is essential in making key decisions for your organization. Master the use of Excel and change the way you do business. This course will teach you how to use some of the tools built into Excel that enable you to mine the answers hidden in your data records and unlock the analysis power of Excel.

Course Outline

Analyzing Data in Lists and Tables
Summary Based IF Functions
Chart Tools
Building and Working with Pivot Tables and Pivot Charts

Note: Participants must attend both sessions from 9am-12pm on Thursday, August 15 and 22

People Leader Forum - Bottom Line Up Front (BLUF)

Online: Friday, August 16, 1:00-2:00pm

The People Leader Forum is a monthly opportunity for people managers to connect with one another to develop leadership skills, build community, share best practices, swap strategies for navigating current challenges and learn to better support themselves and their teams.

August 16: Bottom Line Up Front

2024 PLF Topics:

September 20: Reflecting on People Management Biases
October 18: Equity Process Review

Reflective Listening

Online : Tuesday, August 20, 10:00am - 12:00pm

Reflective Listening is one of the keys to better communication and ultimately, better performance in the workplace. People have a fundamental need to feel heard and understood. When they do feel heard and understood, problems are more easily solved or averted and both trust and psychological safety grow. Reflective Listening is a necessary skill for today’s workplace, both as a leader and a team member. It is a skill that you can learn. This course will teach you some of the fundamentals of Reflective Listening so that you can start practicing today.

Creating Accessible Documents

Online : Wednesday, August 21, 1:00 - 2:30pm

Digital accessibility is about ensuring users with disabilities can easily access and engage with any digital content. In this course, you will learn the principles of digital accessibility, how to generate accessible Microsoft Office Documents and how to export these to PDF.

GROW Plus: Accountability Conversations for Managers

Online: Friday, August 23, 9:30am - 12:00pm

GROW Plus: Accountability Conversations for Managers is the second part in the required live training series on manager and employee performance conversations. This training answers the question: What do I do when my coaching is not improving performance? In this virtual, live, and highly interactive workshop, we will cover: providing productive critical feedback, managing emotions, creating efficient documentation, and holding effective accountability conversations. Managers will also practice having role Accountability Conversations using the UCOP GROW Plus framework. This training is part of the STEP training plan developed by the STEP workgroup made up of people from all divisions. The previous STEP trainings are all prerequisites to this training.

Additional Sessions from 9:30am-12pm:

Friday, September 13
Thursday, September 26

STEP Define Criteria

Online : Tuesday, August 27, 11:00am - 12:00pm

In this instructor-led training on the Staff Talent Evaluation Process (STEP), we will expand on the materials presented in the STEP Fundamentals for Employees eCourse by going into detail on the first stage of STEP, called Define Criteria. You will practice writing goals and review strategies for choosing focus competencies.

Delivery Skills

Online : Wednesday, August 28, 9:00am - 12:00pm

For many, public speaking and giving formal and informal presentations can be uncomfortable and daunting. Luckily, delivery skills ca be practiced and improved on with each presentation. This session will focus on identifying anxieties about presenting and how to prepare for them, explore different presentation styles and techniques to engage with your audience, and tips and tricks to making your next presentation a success! This session will be interactive and participants are asked to bring a recent presentation, outline, or presentation idea to practice.

UCOP Safety: Active Attacker Trainining

Online : Wednesday, August 28, 2:00 - 3:00pm

Melissa Collins, Program Manager for Security, Risk and Resilience, will facilitate this live virtual class in which participants will learn skills and strategies to respond if exposed to active attacker situations. The course will review real-life incidents and discuss options in the event of potential similar encounters. Melissa joined UCOP after serving 20 years with the UC San Diego Police Department, retiring as a lieutenant, and is a safety expert.

Additional Sessions:

September 17: 1-2pm
October 15: 10-11am
November 13: 3-4pm
December 5: 2-3pm

Impactful Storytelling

Online : Thursday, August 29, 9:30am - 12:00pm

This workshop is designed for all business professionals seeking to master storytelling as a strategic communication tool. It aims to enhance their ability to convey compelling narratives that resonate with diverse audiences, including colleagues, stakeholders, and clients. Through interactive exercises, practical application, and expert guidance, participants will discover how to effectively use storytelling to clarify their vision, motivate teams, and drive organizational objectives.

The workshop highlights the critical role of understanding your audience, crafting engaging narratives, and applying storytelling principles to articulate strategic visions and insights. Attendees will learn to navigate the intricacies of emotional engagement and the psychological impact of storytelling on their listeners, transforming abstract ideas into stories that inspire and lead to action.

Key Takeaways:

Effective narrative crafting techniques for a broad organizational audience.
Utilization of psychological principles to deepen audience engagement and message retention.
Customization of storytelling to align with audience needs and organizational goals.
Hands-on experience in refining and presenting stories for maximum impact.
Integration of storytelling into regular business communication and strategic presentations.

Additional Classes

UCSB Lean Six Sigma Yellow Belt Certification Training

Online: , Register for UCSB Lean Six Sigma Yellow Belt Certification Training on

This certificate course will be facilitated UCSB Lean Six Sigma instructors at no cost to participants. Each cohort will consist of 3- four hour sessions with hands on practice, project simulations, and intersession homework. Attendance at all 3 sessions is mandatory for course completion. At the end of the cohort, Participants will receive a Yellow Belt certificate of completion.

To register login to the UC Learning Center and type UCSB Lean Six Sigma into the search bar at the top right of your screen.

Using the UC Learning Center

Registration: Log in to the UC Learning Center using your UCOP login and password. In the Search box on the left, enter the name of the class you want. Select the session you want, then select the Register box and Submit.

Cancellation: You can cancel your registration through the UC Learning Center. We ask that you cancel 48 hours before the scheduled class time so that others may sign up, or contact the Learning & Development Team.

If you require any assistance or accommodation with finding, registering or attending a class please email the Learning & Development Team.