Manager and Employee Conversations Part 1: Feedback and Coaching Employees

Effective managers create space for meaningful conversations that support employee growth and performance.

This is part 1 of a two part required series on manager and employee conversations.  In this interactive session, managers learn how to structure employee conversations using the GROW framework—a practical model that helps guide collaborative, coaching-focused discussions during 1-1s and check-ins.

Participants will practice how to:

• Provide feedback using a coaching stance
• Guide employees through the Goal, Reality, Options, and Will (GROW) structure
• Ask thoughtful questions that promote reflection and problem solving
• Navigate emotions and feedback triggers during conversations
• Identify next steps and follow-up actions that support employee development

This course was previously offered as “GROWing Your Check-in Conversations.” If you have already completed that course, you do not need to retake it under the new name. However, you are welcome to attend again to refresh your skills and gain additional practice with the framework.