Manager and Employee Conversations Part 1: Feedback and Coaching Employees

GROW is a popular coaching framework used around the world for problem solving, goal setting and performance improvement. This interactive session provides managers with the opportunity to discuss and practice using the GROW framework as a strategy and tool to support engaging STEP check-in conversations.

The framework breaks down the conversation into 4 parts: Goal, Reality, Options, & Will:

1. Determine Goal
2. Discuss Current Reality
3. Discuss Options
4. Determine the Will

In this session, participants will discuss the framework and how to incorporate it into their STEP check-ins. Participants will have an opportunity to practice and get peer feedback on using the coaching framework.