https://UCOP.zoom.us/my/operational.excellence
Events at this location
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Turning Strategy into Enterprise Value: Learnings from UCSF’s Office of Enterprise Strategy & Transformation
https://UCOP.zoom.us/my/operational.excellenceAre you looking to bring more clarity and alignment to your projects? Join the UCOP OE Community We're excited to hear from Cheryl Meliones, Assistant Vice Chancellor of Strategy and Business Transformation at UCSF, about the Office of Enterprise Strategy & Transformation (EST) and their…
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Process Management Essentials: Best Practices For Process Mapping and Management at UCOP
https://UCOP.zoom.us/my/operational.excellenceGet hands-on with UCOP’s process documentation tool! In this interactive session, you’ll learn the basics of Nintex Process Manager, explore its AI features, and practice documenting a process from start to finish. Please come with a simple process in mind that you’d like to map.…
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Process Management Essentials: Best Practices For Process Mapping and Management at UCOP
https://UCOP.zoom.us/my/operational.excellenceGet hands-on with UCOP’s process documentation tool! In this interactive session, you’ll learn the basics of Nintex Process Manager, explore its AI features, and practice documenting a process from start to finish. Please come with a simple process in mind that you’d like to map.…
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OE Community of Practice: From Pain Points to Progress — UC ANR’s Lean Six Sigma Journey
https://UCOP.zoom.us/my/operational.excellenceIn just one year, UCANR's Lean Six Sigma initiative delivered quick wins, a faster payment cycle target, core team members trained in Lean Six Sigma tools and methodology, and a roadmap for lasting change. Join presenters Tiffany Windmeyer, our very own Operational Excellence Center of…
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Beyond the Process: Mastering the Voice of the Customer (VoC)
https://UCOP.zoom.us/my/operational.excellenceIn the pursuit of Operational Excellence, we often focus on the how—the steps, the speed, and the efficiency. But the most critical question is the who. If our processes aren't tuned to the Voice of the Customer (Voc), we risk becoming incredibly efficient at the things…
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OE Community of Practice Meeting: A Journey to ACC Form Elimination
https://UCOP.zoom.us/my/operational.excellencePresenter: Natalie Gaglioti, Procurement Analyst, Local ProcurementFeatured Project: Winning Green Belt Project Presentation How do you successfully eliminate non-value work in a complex environment like UCOP? In this session, Natalie Gaglioti walks through her award-winning Green Belt project that led to the elimination of the ACC form.…
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Get to the Root Causes, Not Just the Symptoms: Using the 5 Whys Effectively
https://UCOP.zoom.us/my/operational.excellenceWhen problems keep resurfacing, it’s often because teams are treating symptoms instead of uncovering what’s truly driving the issue. The 5 Whys method is a straightforward, high-impact technique that helps you dig deeper, challenge assumptions, and reveal the underlying cause behind recurring problems. In this…
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Change Management: UCOP Operational Excellence Community of Practice Meeting
https://UCOP.zoom.us/my/operational.excellenceMerideth Wakeman, Manager, Organizational Development, will introduce Kotter’s Change Leadership Principles and explore four change leadership styles to help strengthen your ability to lead and sustain successful process improvement efforts. You can look forward to: An overview of Kotter’s 8 Accelerators Insight into four change leadership styles A…
