UCOP Learning and Development is launching a new learning certificate opportunity focused on helping colleagues develop their communication skills! Learn written and verbal communication techniques to make effective and positive professional impacts.

Certificate requirements

To receive a Communication Series Certificate of Completion, you must attend five sessions — three core classes and two elective classes of your choice, as listed below. You can attend the classes in any order, and if you’ve completed any courses in the series within the last two years, they will count towards your certificate.

Select the links below to register for courses through the UC Learning Center. (Classes without registration links will not be offered until winter/spring 2024.)

Core classes (all three required)

1. Wright Right or Get to the Point! (you can choose one of the two)
2. Delivery Skills for Connecting with Your Audience
3. Communication in the Workplace

Elective classes (choose two)

1. Microsoft PowerPoint Techniques
2. Courageous Conversations
3. Language and Leadership
4. Reflective Listening
5. Intercultural Relationships

Upcoming classes

Select each course name to register; listings reflect Pacific Time.

Get to the Point
Aug. 23 and Aug. 25, 9 a.m. – 12 p.m. (PT)
This writing workshop helps professionals learn to communicate clearly and concisely. You’ll learn practical tips and tools you can immediately use to make your written communications more effective. Increase the clarity of your communications, respond effectively and compel action from your colleagues!

Specifically, you’ll learn how to:

• Meet the needs of today’s busy readers
• Use language that is clear and professional
• Edit for brevity, clarity and correctness
• Write powerful openings and closings
• Format material for easy reading
• Get to the point!

Microsoft PowerPoint Techniques
Sept. 19, 10
In this session, you will learn powerful techniques that can help save significant time, better manipulate and format presentations, convey information in a compelling way, and collaborate with others more effectively. As a result, you will:

• Save significant time in creating and managing presentations
• Discover new techniques to achieve your objectives
• Better present information to better serve your audiences
• Integrate data from other Microsoft Office applications, such as Word and Excel
• Better collaborate with others in creating and enhancing presentations
• Apply dozens of shortcuts and techniques in your everyday work

Delivery Skills for Connecting with Your Audience
Oct. 26, 9 a.m. – 12 p.m.
For many people, public speaking and giving presentations can be uncomfortable and daunting. Luckily, delivery skills can be practiced and improved with each presentation. In this course, you will:

• Identify anxieties around presenting and how to prepare for them
• Explore presentation styles and techniques to engage with your audience
• Learn tips and tricks to making your next presentation a success

Participants should bring a recent presentation, outline or presentation idea to practice in this interactive session.

Communication in the Workplace
Dec. 1, 8:30 a.m. – 12:30 p.m.
This workshop delivers tools and techniques to enhance your professional presence and emotional intelligence, while also offering communication techniques to facilitate effective engagement and make a positive professional impact.

For questions, contact ucopld@ucop.edu.

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