Southwest will share how they are enhancing the customer experience, increasing traveler flexibility, providing benefits to the UC travel program, and our plan for environmental sustainability. All attendees will be entered to win ONE of two $100 Southwest Airlines gift card.

In this instructor-led training on the Staff Talent Evaluation Process (STEP), we will expand on the materials presented in the STEP Fundamentals for Employees eCourse by going into detail on the first stage of STEP, called Define Criteria. You will practice writing goals, review strategies…