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  • Get to the Root Causes, Not Just the Symptoms: Using the 5 Whys Effectively

    https://UCOP.zoom.us/my/operational.excellence

    When problems keep resurfacing, it’s often because teams are treating symptoms instead of uncovering what’s truly driving the issue. The 5 Whys method is a straightforward, high-impact technique that helps you dig deeper, challenge assumptions, and reveal the underlying cause behind recurring problems. In this…