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Franklin Building reception desk repositioned for security, traffic flow

UCOP staff returned from the holiday break to find the reception desk repositioned to the other side of the lobby. The work was done for improved staff safety and a better visitor service.

The new vantage point provides security personnel a clear line of sight to both the turnstiles and elevators as they check in visitors. It also opens up space along the north wall to improve traffic flow.

In conjunction with the switch, the desk itself was made more functional with long overdue upgrades to certain components related to security.

The enhancements were recommended two years ago by an outside consultant who conducted an audit of building access and egress, as well as functionality in emergency situations.

One thing that hasn’t changed: The warm, welcoming attitude that is a staple of the front desk crew.

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