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Upcoming classes: Leading change, career management

UCOP HR Learning and Development is offering several classes this month to help you build your professional skills, including Leading Change and Working with Difficult People. See instructions on how to enroll below.

Leading Change, Wednesday, Oct. 23, 8:30 a.m. to 12:30 p.m., 5320 Franklin

This course focuses on leaders’ crucial role in initiating change in the workplace. You will learn how to introduce a change initiative and lead discussions with employees to explore how best to implement them. The course offers tips to help others overcome resistance to change and minimize the potentially negative effects of change on morale, processes and productivity.

Career Management Part 2, Thursday, Oct. 24, 8:30 a.m. to 12:30 p.m., 10325 Franklin

Building on part 1, this workshop teaches you how to network, both online and in person. You will also practice interviewing skills and get feedback on resumes developed after the first session. Topics include interviewing, networking, resume critique and interview practice. Please note that completion of part 1 is a prerequisite for taking part 2.

Working with Difficult People, Thursday, Oct. 24, 1 to 5 p.m., 5320 Franklin

Dealing with difficult people begins with an examination of how we behave and impact others. Planning for and approaching challenging people with effective communication tools and techniques can lead to more positive outcomes and help you turn difficult situations into opportunities for growth. You will learn the benefits of confrontation and how to deal with anger, as well as a three-step conflict-resolution model.

Registration instructions

To register for these or any other courses, sign in at the UC Learning Center:

  • Enter the title of the class in the search box.
  • Click on the selected class, then click ‘register’ and ‘submit.’

If you enroll in a class and are unable to attend, please be sure to cancel your registration so that your slot can be made available to others interested in the class. Cancel through the UC Learning Center 48 hours before the scheduled class time, or contact HR Coordinator Doris Parham at or 987-0031.

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