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Master conflict-management skills

Have you ever inadvertently experienced a workplace conflict that you wished you had defused more smoothly? If so, a new training offered by UCOP Learning and Development, Inclusive Relationships and Managing Conflict is for you!

Being a valued and trusted part of a team is central to job satisfaction and our ability to consistently perform at a high level. Our professional relationships contribute to a true sense of fulfillment in our career and our willingness to invest in these relationships is an important choice we make each day.

Taught by popular instructor Raj Kapur, this live online workshop explores techniques to practice a mindset that positions you to make important investments, as well as how to navigate the natural and challenging conflicts that can develop with colleagues. You will learn practical tools for preventing and addressing conflict, in person and virtually, as you strive to continue making positive impacts with confidence and composure.

Inclusive Relationships and Managing Conflict will take place on May 21 from 9 a.m. to 12:30 p.m.

Register today!

Conflict-resolution skills from LinkedIn Learning

LinkedIn Learning offers on-demand conflict-management classes that you can access online anytime through your free LinkedIn Learning account. Here are recommendations from UCOP Learning and Development.

Managing Team Conflict

When you bring people together, conflict is a natural part of the dynamic. How leaders choose to manage these inevitable disagreements can make the difference between a dysfunctional team and a successful one. Learn strategies and techniques that can help you confidently lead through conflict. Discover why team conflict is necessary for success and how to determine whether a conflict is healthy or unhealthy. Review how to resolve style differences, remain both assertive and cooperative in the midst of a conflict, and leverage different conflict management styles to defuse tricky situations.

Communicating about Culturally Sensitive Issues

Discussions about cultural differences can be uncomfortable. They take courage. Learn the principles and strategies to have more productive, meaningful conversations on topics related to diversity. Learn how everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics.

Looking for a training we don’t currently offer? Request a class here.


Blog photo by Frank Busch on Unsplash.

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