Mail Services for the Franklin-Broadway Campus will resume regular services on May 1.

Resources provided through Mail Services 

Incoming mail – Mail Services provides central receiving and distribution of incoming mail and parcels from the U.S. Postal Service (USPS), FedEx, UPS, DHL, inter-office mail, etc.

Outgoing mail – Mail Services facilitates the delivery of standard USPS and inter-office outgoing mail, which must be received in the Franklin Lobby mailroom before 4:30 p.m. daily. Please note that large mailings require processing time.

Express outgoing mail – Mail Services provides outgoing expedited parcel shipment through our preferred provider, UPS. Drop boxes for UPS shipments are located in the mailroom. Contact Mail Services for appropriate forms. Other express services, such as Fed-Ex, USPS, DHL, etc., are not preferred providers, but parcels may be dropped off for processing by Mail Services. Outgoing express mail must be received in the mailroom by 4:30 p.m. each day.

Franklin-Broadway Campus pick-up and drop-off – Every floor in the Franklin-Broadway Campus (except Franklin 12) contains one location, typically in the larger copier rooms, where mail can be picked up for processing by the mailroom. Mail and packages can also be delivered directly to the mailroom in the Franklin Lobby.

Important notes

You cannot send or receive personal mail through UCOP mail services, including personal bills, personal packages and correspondence unrelated to university business. Mail Services draws on limited university funding and are strictly for official university business. The university is also not liable for damages to or theft of personal mail mistakenly delivered to UCOP.

Courier services are available through a third-party vendor. For hand-delivery or messenger service, please contact a commercial agency, such as Modern Express Courier.

Please unsubscribe from junk mail. Unsolicited mail strains UCOP Mail Services. Learn how to unsubscribe from unwanted postal mail.

Please pick up departmental mail and packages on a regular schedule from the mailroom until the regular schedule resumes. Several department mail slots are at full capacity.

For further information, please contact mailroom@ucop.com

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