New class: Reflective Listening
Reflective listening is one of the keys to better communication and, ultimately, better performance in the workplace.
Why? Because people have a fundamental need to feel heard and understood. And when they do feel heard and understood, problems are more easily resolved and trust and psychological safety grow.
On June 29, from 10 a.m. – 12 p.m., attend a new virtual workshop on reflective listening offered by UCOP Learning and Development. Learn fundamentals of reflective listening that you can begin practicing right away. And, find out more about why reflective listening is a necessary skill for today’s workplace.active listening, professional development, reflective listening