Whether you’re an occasional or power user of Box — our file storage system — there’s always more to learn! The UCOP Service Desk is here with helpful updates and tips to make your experience even better.

Box classes are now available in LMS

Colleagues with all levels of expertise are invited to join subject matter experts for workshops on getting the most from Box. Use the links below to register.

• Box Fundamentals: Learn the basics of how to use Box
• Box Advanced: Learn how to take your collaboration to the next level 

Check out the new Box Training Hub!

Visit UCOP Box Training Hub for useful information and training courses.

Box quick tips

How to hide and display folders in Box Drive

If you’re having trouble finding your documents and folders in Box Drive, consider hiding those that you don’t need to see. (Note that hiding folders in Box Drive will not hide them in the Box web console.)

To hide files one at a time

• Open Finder (Mac) or File Explorer (Windows)
• Right-click on the folder you’d like to hide
• Select “Hide this folder” or “Hide this file”

To hide multiple files or unhide files

• Open the Preferences menu
• Within the list of your Box folders and files, the visible folders will be checked and the hidden folders will be unchecked
• Modify the folder status by checking or unchecking the folders you’d like to see or hide
• Select “Done” to save changes

Be thoughtful when selecting file and folder names to avoid problems

Not all file names are equal. Consider the following:

• Long names are unsupported: Box only supports file or folder names that are 255 characters or fewer, including the file path. If a name or path is too long, it may prevent you from saving or uploading files to a folder, truncate the content before uploading, or cause other unpredictable issues.
• Special characters are unsupported. Box supports only Unicode Basic Multilingual Plane (BMP) characters in file and folder names. File names containing non-printable ascii, “/” or “\”, names with leading or trailing spaces, and the special characters “.” and “..” are also unsupported.

Need more help? Check out the Box User Guide in the Getting Started folder for easy-to-use directions or contact the UCOP Service Desk.

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