Classes & Workshops

Note: All listings on this page reflect Pacific Time. Unless noted otherwise, classes are held virtually via Zoom.

Class Spotlight

Take Charge: Developing a Career Strategy: This six-month program provides administrative and support and entry-level staff with tools to better direct and manage their careers. Apply today! Learn more: Take Charge FAQ

Making Power Moves: Women and Leadership: This learning cohort is an exceptional career development opportunity with content focused on women and leadership in the workplace. Apply today! Learn more: Program Syllabus

UCOP Mentorship Program: This program is an exciting opportunity to share and learn career skills and leadership practices, guide and navigate the UCOP culture, and establish long term professional relationships. The goal of the Mentorship Program is to create mentor–mentee pairings that provide a supportive structure for UCOP employees to cultivate contacts, explore challenges and enhance their effectiveness as they grow both personally and professionally. Submit a Mentee Application or Mentor Interest Form.

STEP Deadlines & Resources

STEP learning resources | Watch the short STEP overview video

Reminders for the 2024/2025 Performance Year (April 1, 2024, through March 31, 2025)
– Define Criteria: Complete by May 31, 2024
– Check In #1 : Complete by August 31, 2024
– Check In #2 : Complete by December 6, 2024

Questions? Contact step@ucop.edu
Having Technical Issues with STEP? Review this FAQ

Upcoming Classes and Workshops

Featured

Career Development Tools

Online : Tuesday, December 17, 11:00am - 12:00pm

UCOP has free career development tools available at your fingertips. Come learn how to use My UC Career, LinkedIn and LinkedIn Learning to support you with career planning.

Mentorship Program Information Session

Online : Tuesday, December 17, 12:00 - 12:30pm

Come learn about the UCOP Mentorship Program. The Mentorship Program is an exciting opportunity to share and learn career skills and leadership practices, guide and navigate the UCOP culture, and establish long term professional relationships. The goal of the Mentorship Program is to create mentor–mentee pairings that provide a supportive structure for UCOP employees to cultivate contacts, explore challenges and enhance their effectiveness as they grow both personally and professionally.

The Science of Managing Stress

Online : Friday, January 10, 11:00am - 12:00pm

Job stress can be all-consuming — but it doesn’t have to be. Find ways to identify your triggers, keep perspective, learn helpful strategies, and know when to seek help.

Managing and Organizing your Email Inbox - Microsoft Outlook

Online : Tuesday, January 14, 10:00 - 11:30am

In this session you will learn powerful tips and techniques that can save you hours and help you get the results you desire from your e-mail communication. You will learn practical Microsoft Outlook features such as customizing and setting flags, using categories to organize your inbox, using calendar and tasks to track action e-mails, using advanced searches to easily find relevant information, and organizing and archiving your messages for future reference. In addition, you get important advice on e-mail management strategies which will help you transform e-mail into a productivity tool that can help you, your team, and your organization better succeed.

Highlights of what you will learn:

How to organize your inbox for easy handling
How to track unfinished messages
How to organize and archive messages
Valuable tips for managing the time you spend on e-mail
Many shortcuts and techniques for everyday usage

Navigating Change and Transitions

Online: Wednesday, January 15, 10:00am - 12:00pm

The only thing that is constant is change — Heraclitus who lived 100 years before Plato knew this, and it is still true in today’s world. This workshop will explore the human response to change and stages within the transition process. Participants will expand their capability to successfully navigate through personal and professional changes while utilizing the William Bridges’ Transition Model and Psychological Flexibility framework.

Project Management for Non-Project Managers

Online : Tuesday, January 21, 9:00am - 12:00pm

This workshop is designed for business professionals who want to enhance their project management skills and better manage projects of all kinds. While traditional project management concepts are covered, this session is focused on bringing innovative insights and practical techniques to revolutionize managing projects of all sizes.

Key topics and takeaways

Project management defined
Tasks, durations, dependencies
Resources, availability, assignment
Big projects, small projects, micro projects
Planning and micro-planning
Issue tracking and issue management
Defining results and driving to completion
Streamlining communication and collaboration
Setting expectations and negotiation
Project meeting facilitation
Project management tools

Box Fundamentals

Online : Wednesday, January 22, 10:00 - 11:00am

This course will give you an overview of Box, the cloud-based service that provides secure file storage and file sharing. Topics covered include:

How to use Box
How to collaborate with UCOP and non-UCOP people
How to comment directly on files, folder permissions, shared links, and many other tips that will help you when using Box.

Administrators from IT will be on hand to answer your questions and review the best features of Box. More info on Box can always be accessed on our webpage.

GROW Plus: Accountability Conversations for Managers

Online : Tuesday, January 28, 9:30am - 12:00pm

GROW Plus: Accountability Conversations for Managers is the second part in the required live training series on manager and employee performance conversations. This training answers the question: What do I do when my coaching is not improving performance? In this virtual, live, and highly interactive workshop, we will cover: providing productive critical feedback, managing emotions, creating efficient documentation, and holding effective accountability conversations. Managers will also practice having role Accountability Conversations using the UCOP GROW Plus framework. This training is part of the STEP training plan developed by the STEP workgroup made up of people from all divisions. The previous STEP trainings are all prerequisites to this training.

Reflective Listening

Online : Friday, January 31, 10:00am - 12:00pm

Reflective Listening is one of the keys to better communication and ultimately, better performance in the workplace. People have a fundamental need to feel heard and understood. When they do feel heard and understood, problems are more easily solved or averted and both trust and psychological safety grow. Reflective Listening is a necessary skill for today’s workplace, both as a leader and a team member. It is a skill that you can learn. This course will teach you some of the fundamentals of Reflective Listening so that you can start practicing today.

Additional Classes

UCSB Lean Six Sigma Yellow Belt Certification Training

Online: , Register for UCSB Lean Six Sigma Yellow Belt Certification Training on

This certificate course will be facilitated UCSB Lean Six Sigma instructors at no cost to participants. Each cohort will consist of 3- four hour sessions with hands on practice, project simulations, and intersession homework. Attendance at all 3 sessions is mandatory for course completion. At the end of the cohort, Participants will receive a Yellow Belt certificate of completion.

To register login to the UC Learning Center and type UCSB Lean Six Sigma into the search bar at the top right of your screen.

Using the UC Learning Center

Registration: Log in to the UC Learning Center using your UCOP login and password. In the Search box on the left, enter the name of the class you want. Select the session you want, then select the Register box and Submit.

Cancellation: You can cancel your registration through the UC Learning Center. We ask that you cancel 48 hours before the scheduled class time so that others may sign up, or contact the Learning & Development Team.

If you require any assistance or accommodation with finding, registering or attending a class please email the Learning & Development Team.