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Meet OP:  Learning and Development

Manager of Talent and Organizational Development Lance Page and Learning and Development Specialist John Blake. Photo credit: Lauren Iverson

Learning and Development (L&D) is part of UCOP’s local human resources (LHR), which is led by Executive Director Nancy Pluzdrak. LHR’s mission of “building a work environment where employees feel involved and empowered to offer their best” will be bolstered by a number of recent changes to better support UCOP staff.

We talked to the new Manager of Talent and Organizational Development, Lance Page, to find out how L&D is working to refine and enhance the training courses offered at UCOP. Page said that he and his team are reviewing the L&D offerings to ensure that classes offered and their curriculum, core messages and approach are aligned with UCOP competencies. This assessment is starting now with engagement of vendors and system-wide talent management and staff development groups.

To help fulfill the staff development aspect of that mission, Page is promoting an exciting new systemwide program: The UC People Management Certificate. Designed to develop future managers as well as serve existing managers who want to enhance their skills, the majority of this program’s courses can be conveniently taken online.

The L&D staff also recently supported the enhanced 2016-17 performance appraisal process by creating materials for two new classes that all UCOP staff attended: “Smart Goals & Halogen” and “Year-End Appraisal Process.” These classes provide a common language and consistent application of performance ratings to SMART goals and competencies. Please contact your HR Business Partner if you would like more information regarding these classes or their content.

Page encourages all UCOP staff to take advantage of the many learning and development opportunities that the university offers. Whether you’d like to enhance your current abilities or develop new skills for future positions, UC offers resources that can help. Take a look at LHR’s website to find out about the many programs that are available:

If you have questions or suggestions for L&D, please contact


In response to your feedback and requests, we’re beginning a Link series called “Meet OP” to profile UCOP departments. We hope you’ll offer us your thoughts either by commenting below or emailing Link editor

Reporting for this article was provided by Carol Lake and Cindy Lau. Interested in reporting for Link? Contact


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