Only a few days left! All UCOP ReadyTalk accounts will be closed on June 9, 2017.

Zoom is the new UC systemwide provider for audio, web and video conference meetings. Before all UCOP ReadyTalk accounts terminate, UCOP employees will need to create their own UCOP Zoom account to host an audio, web or video conference meeting. (A Zoom account is not needed to join someone else’s Zoom meeting.) Avoid problems by not waiting until the last minute to switch to Zoom!

Zoom Open Houses for transition support

On the first two days without ReadyTalk, Telecommunications will host Zoom Open Houses to provide UCOP staff with support for the transition. If you have any questions or problems, just drop in and the experts will be available to help:

Dates: Monday, June 12, and Tuesday, June 13
Times: 9 a.m. to 4 p.m. both days
Location: Franklin 7107

Get Zooming checklist

Most UCOP staff has already opened Zoom accounts and thousands of meetings have already been held using it. If you haven’t yet made the switch, here’s a reminder of what you need to do by June 9:

• Create your Zoom Account at ucop.zoom.us if you plan to host meetings.
• Complete your Zoom account profile including personalization of your Zoom Personal Meeting ID (PMI) to match your UCOP phone number (recommended).
• Review your Zoom account default meeting settings to be sure they reflect the options you wish to use, editing those you’d like to change.
• Use your Personal Meeting ID (PMI) for all Zoom meetings you create unless you have a specific need to use different Meeting IDs for different meetings or you want use the alternative Personal Audio Conference (PAC) service.
• Become familiar with Zoom. Explore the training and informational resources found at support.zoom.us. Read the Zoom Quick Start Guide and FAQ found at ucop.zoom.us. Conduct some trial meetings with your co-workers or with Zoom Meeting Test.
• Update and resend any of your existing ReadyTalk meeting invitations in Outlook so that they give your new Zoom connection details rather than ReadyTalk information.
• Review any ReadyTalk meeting recordings you have stored at your ReadyTalk Conference Center and either delete or download them. Depending on the size of the recordings downloads could take several hours so do not wait until the final days of ReadyTalk to do this! No recordings will be available after June 9, 2017.

Things to be aware of

Please be sure to:

• Go to ucop.zoom.us and create an official full-featured UCOP Zoom account. Don’t sign up on the main Zoom website for the free version.
• Use your “always-there” Personal Meeting ID/Room for all your meetings and schedule them through your Outlook calendar/invites, just like you did with ReadyTalk. Don’t create/schedule multiple meetings directly in Zoom.
• Avoid serious audio feedback problems when conducting a Zoom meeting by not using computer audio at the same time as dial-in phone audio. Feedback may also occur when two people within earshot of each other both connect their respective audio to a Zoom meeting.

Questions?

Visit the UCOP Zoom Landing Page at ucop.zoom.us or contact the IT Service Desk at ServiceDesk@ucop.edu or Service Hub or 510-987-0457 or contact Randy Kemish by emailing Randy.Kemish@ucop.edu or calling 510-587-6300.

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