Institutional information is one of UCOP’s most important and valuable assets. Preventing its exposure, theft or loss is critical to reducing the institution’s risk. In light of growing cyber threats, UCOP Information Technology Services is taking several steps to enhance the security of our data. One of these steps is requiring an additional login step for remote access to UCOP networks.

The UCOP virtual private network (VPN) service allows you to securely access internal UCOP resources when you are working remotely. Multi-factor authentication (MFA) adds an extra layer of security by verifying a user’s identity before access is granted.

Who needs to take action?

Most UCOP staff, especially those who work remotely.

When should you use the UCOP VPN service?

UCOP VPN is required when you remotely:

• Change your UCOP password
• Access resources that are otherwise accessible only via the internal UCOP network (e.g. file shares, server interfaces/consoles and some sensitive applications)

Use of UCOP VPN is also recommended when accessing UC-related applications and resources from non-trusted networks, such as Wi-Fi offered at a coffee shop, local business, hotel, airport or a friend’s house.

What you need to do

To take advantage of the additional layer of protection MFA provides, you will need to log in to the VPN under a new group following the steps outlined in the MFA for VPN FAQs (Box login required).

Access to existing VPN groups will be disabled by the end of March. Verify your access and begin using the new “UCOP” VPN group as soon as possible; if you fail to do so, you will not be able to access the VPN.

For more information, see the MFA for VPN FAQs. If you experience any problems logging in to the VPN, contact the Service Desk.

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