The UCPath Center has just launched a redesigned, enhanced version of the “Ask UCPath” website.

The improved design provides users with quick search options and easy access to self-service resources. Employee features include:

• New, more welcoming look and feel
• Readily accessible “trending topics” that will be updated throughout the year
• “Other Resources” page with links to the benefits-billing portal, benefits deduction calendar, payroll calendar and salary overpayment portal
• FAQ section that will be regularly updated with frequently searched content

Watch a video overview

For questions about the updated site, or your benefits, submit an inquiry by signing in to your account on the UCPath website. Once you’re signed in, on the upper right-hand side, click on “Ask UCPath Center.” You may also contact the UCPath Center to speak with an associate Monday – Friday, 8 a.m. – 5 p.m., at 855-982-7284.

Are you an HR benefits manager? Effective April 17, transactors with “Submit an Inquiry on Behalf of Employee” (SOBO) access will use a new and improved web page to access cases. The improvements include a new page for transactors that streamlines access to existing cases.

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