Communication is an essential skill in the workplace and in life. That’s why UCOP Learning and Development offers several opportunities throughout the year for colleagues to learn up-to-date best practices for clear and effective communications. See how boosting your communication skills can positively impact your workplace performance and personal relationships by signing up for one of these upcoming workshops.

Listings reflect Pacific Time; select each course name to register. Workshops take place online via Zoom.

Reflective Listening
Aug. 20, 10 a.m. – 12 p.m.
Whether you’re a leader or an independent contributor, reflective listening is a necessary skill for today’s workplace. It’s key to better communication and, ultimately, better workplace performance. People have a fundamental need to feel heard and understood; when they are, problems are more easily solved or averted, and trust and psychological safety grow. Learn the fundamentals of reflective listening with techniques you can start practicing today.

Delivery Skills for Connecting with Your Audience
Aug. 28, 9 a.m. – 12 p.m.
No matter who you’re presenting to, how you share your information matters. This interactive workshop will help you gain the skills to make your next presentation succeed. We’ll identify common presentation and public-speaking anxieties, then learn to prepare for and overcome them; explore presentation styles and techniques to keep your audience engaged; and discover new tips and tricks to make your presentations stand out!

Impactful Storytelling — New offering!
Aug. 29, 9:30 a.m. – 12 p.m.
Learn to use storytelling as a strategic communication tool to convey compelling narratives that resonate with diverse audiences, including colleagues, stakeholders and clients. Through interactive exercises, practical application and expert guidance, you’ll discover how to effectively use storytelling to clarify your vision, motivate teams, and drive organizational objectives. We’ll also cover how to apply storytelling principles to articulate strategic visions and insights, emotionally engaging your audience to inspire and drive action.

For questions, contact ucopld@ucop.edu.

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