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Reflective Listening

Reflective Listening is one of the keys to better communication and ultimately, better performance in the workplace. People have a fundamental need to feel heard and understood. When they do feel heard and understood,


PowerPoint Techniques

In this highly interactive session, you’ll explore practical, real-world PowerPoint strategies that go beyond basic slide creation. Through scenario-based examples—including building a marketing plan, developing content-rich slides, and crafting a customizable sales presentation—you’ll learn


Career Development Tools

UCOP offers various on-demand career development tools available to you at any time. LinkedIn Learning and My UC Career are two tools that you can utilize at any point in your career development journey.


People Leader Forum

The People Leaders Forum is a monthly opportunity for people managers to connect with one another to develop leadership skills, build community, share best practices, swap strategies for navigating current challenges and learn to


Sign up for June classes and workshops today

The summer is just around the corner, and with it, more opportunities to learn and develop your career!


STEP: Goals and Competencies

In this instructor-led training on the Staff Talent Evaluation Process (STEP), we will expand on the materials presented in the STEP Fundamentals for Employees eCourse by going into detail on the first stage of


Manager and Employee Conversations Part 2: Feedback for Employee Accountability

Manager and Employee Conversations Part 2: Feedback for Employee Accountability is part 2 or a 2 part required series for managers. This course helps managers transition from a coaching stance to a more directive approach


Team planning a project together in the office conference room

Build your skills and connect with peers by activating your free NCCI Resources account

You can access an array of resources and opportunities, including professional development and certificate programs, and networking opportunities with higher-education peers.


UCOP Creating Accessible Documents 1: MS Office

Digital accessibility is about ensuring users with disabilities can easily access and engage with any digital content. In this course, you will learn the principles of digital accessibility, how to generate accessible Microsoft Office


How Positive Discourse Shapes the Workplace

Positive discourse fosters a receptive environment is an incredibly powerful resource and motivator to inspire others to think and act more positively. It is a medium through which we make our intentions, values, and


Excel Power Pivot (Session 2 of 2)

Advance your Excel skills with learning Power Pivot. In this class you will: Become familiar with the PowerPivot application and import data. Manipulate data in a PowerPivot worksheet. Create reports using PowerPivot data. Use


Managing Represented Employees

This session will provide managers with essential guidance for effectively managing represented employees in a unionized environment. Participants will learn the fundamentals of labor relations, including contract awareness, roles and responsibilities, and appropriate communication