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UCOP moving to multifactor authentication

As part of our ongoing efforts to enhance our information security profile, UCOP IT will be implementing an additional security layer known as multifactor authentication (MFA) via a product called Duo. MFA provides an additional computer access protection layer to UCOP services and applications to ensure that you’re the only person who can access your account, even if someone else knows your password.

Rollout of MFA will begin in January 2018. By March 31, 2018, it will be applied to most services utilizing UCOP’s single sign-on login screen, including UCPath, Service Now, UC Learning, Automated Job Scheduler (AJS), TRS, Box, Effort Reporting System (ERS), Enterprise Risk Management (ERM), Express Travel, Tableau, Zoom, Conferencing, Halogen and Outlook Web Access (OWA).

How does it work?

When attempting to access a protected application or service, you will be asked to confirm your identity using the Duo app on your smartphone or a Duo token (a key fob). Once confirmed, your access is granted.

How will it be deployed?

The project team will be meeting with each UCOP department to review the process and to determine the optimum time to activate MFA service for departmental staff.

Training sessions will be held to inform and educate all UCOP staff.

Users will be assigned a Duo account and will receive installation and usage instructions for the Duo smartphone app or key fob via email.


For more information, please visit UCOP’s MFA website or call the MFA Project Manager Bill Doucet at 510-987-0427.



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