UCOP IT Service Desk and mail service delays expected this week
Due to limited staffing, UCOP employees who contact the local IT Service Desk or request desk-side IT support may experience longer than normal delays for non-critical requests this week. UCOP postal mail delivery may also be delayed.
Employees are encouraged to email the Service Desk firstname.lastname@example.org with routine IT inquiries or to enter requests directly into Service-Now.
Staff with urgent IT requests, including laptop or desktop issues that must be addressed in order to continue work, should call the IT Service Desk at (510) 987-0457 or stop by the Help Desk (Franklin 7116).
Questions can be directed to Danny Lee (510-987-0774) or Shirley Bittlingmeier (510-987-9319). If you have questions about mail delivery, please contact Steve Murray (510-587-6428).
UCOP IT and BASC are working to minimize any inconvenience and appreciate your patience.