Link: UCOP's e-newsletter

Stay Informed. Stay Connected.

UCOP IT Service Desk and mail service delays expected this week

Due to limited staffing, UCOP employees who contact the local IT Service Desk or request desk-side IT support may experience longer than normal delays for non-critical requests this week. UCOP postal mail delivery may also be delayed.

Employees are encouraged to email the Service Desk with routine IT inquiries or to enter requests directly into Service-Now.

Staff with urgent IT requests, including laptop or desktop issues that must be addressed in order to continue work, should call the IT Service Desk at (510) 987-0457 or stop by the Help Desk (Franklin 7116).

Questions can be directed to Danny Lee (510-987-0774) or Shirley Bittlingmeier (510-987-9319). If you have questions about mail delivery, please contact Steve Murray (510-587-6428).

UCOP IT and BASC are working to minimize any inconvenience and appreciate your patience.

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