The COVID-19 pandemic has brought about big changes in how we work and increased stress levels. Key to navigating this new normal together is clear, respectful communication. If you’ve been struggling to build connections, express yourself, or articulate your point of view — or if you’re simply ready to build new professional skills — check out these upcoming learning opportunities.

Live virtual classes

Remarkable Remote Team
May 20, 9:30 a.m. – 12 p.m.
This highly interactive online live workshop is designed to help remote teams overcome traditional and new challenges, leveraging the latest research in mindfulness and emotional intelligence along with the latest technologies, tools and collaboration practices to maximize team performance and achieve crucial goals.

NEW — Microaggressions Part 2:  Individual and Institutional Strategies
May 26, 10 a.m. – 12 p.m. | June 9, 1 – 3 p.m.
A continuation of the Microaggressions 1 training, this session will further develop participants’ understanding of how to respond to microaggressions in the workplace. Participants will learn when and how to respond to microaggressions, understand adaptive and maladaptive responses to microaggressions, learn organizational and structural interventions, role-play activities to practice responding to microaggressions and learn tips and tools for how to recover from receiving a microaggression. Microaggressions 1 is a prerequisite for this course.

NEW — Write Right! Baseline Business Writing Skills
June 16 and 17, 9 a.m. – 12 p.m.
Highly rated trainer Barbara Nelson of Nelson Communications will facilitate this virtual writing program, in two half-day sessions. Writing error-free messages can enhance both your image and UC’s, while boosting career opportunities and saving your department time and money. In this course, you’ll tackle the basics of business writing and feel confident that your communications are clear and correct.

Emotional Intelligence —Attain Results Through People
June 22, 9:30 – 11:30 a.m.
Discover the fundamentals of emotional intelligence. Participants will learn the various aspects of emotional intelligence, then practice formulating strategies and behaviors to cultivate it and develop it into an ongoing practice.

Understanding your Intercultural Conflict Style
June 24, 10 a.m. – 12 p.m.

Participants will learn about a powerful model and assessment tool that can be used to better understand and resolve problems and conflicts across cultural differences. As part of this class, you will need to complete the Intercultural Conflict Styles Inventory (ICS®), which you will receive the assessment a week prior to the class.

LinkedIn Learning collection

The wealth of online courses available through our LinkedIn Learning subscription is amazing! But so much choice can sometimes be intimidating. If you’re not sure where to start, a great place to begin is with UCOP’s LinkedIn Learning collections — courses that have been personally watched and recommended by our Learning and Development team. The communications collection includes tips on all types of communication, including writing, communicating with empathy and diplomacy, communicating in times of change, difficult conversations, body language and more.  Check out the full collection here! Here are some examples of the courses it includes:

• Communicating with Empathy by Sharon Steed
• Effective Listening: When and How to Listen by Tatiana Kolovou and Brenda Bailey-Hughes
• Interpersonal Communication by Dorie Clark
• Compassionate Directness by Joey Hubbard and Arianna Huffington
• Grammar Girl’s Quick and Dirty Tips for Better Writing by Mignon Fogarty
• Body Language for Leaders by Carol Kinsey Goman
• Having Difficult Conversations by Marlene Chism
• Digital Body Language by Erica Dhawan

Need a class or have ideas for more collections? Contact ucopld@ucop.edu. For more info about your UCOP LinkedIn Learning membership, read our FAQs.

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